Privacy Policy
Krista MacVicar is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how your information is collected, used, and protected when you visit this website or engage with Krista’s services.
1. Information We Collect
When you visit this website, book an appointment, or subscribe to updates, we may collect the following information:
- Name, email address, phone number, and other contact details
- Health information relevant to your treatment (if provided)
- Payment details for processing transactions (handled through a secure third-party provider)
- Preferences related to services or treatments
- Any additional information you choose to provide when contacting us
2. How We Use Your Information
We use the information collected to:
- Schedule and manage appointments
- Provide personalized treatment and care
- Respond to inquiries and customer service requests
- Process payments securely
- Send appointment confirmations, reminders, and relevant service updates
- Improve our website, services, and overall client experience
3. Protecting Your Information
Your personal data is stored securely and only accessed by authorized individuals who are required to keep it confidential. Sensitive information, including payment details, is encrypted using Secure Socket Layer (SSL) technology. We also conduct regular security checks to protect against unauthorized access.
4. Use of Cookies
This website uses cookies to enhance user experience and analyze website traffic. Cookies allow us to:
- Remember your preferences for future visits
- Improve website functionality
- Track site interactions for analytics purposes
You can modify your cookie settings in your web browser at any time. Disabling cookies may affect certain website features but will not prevent you from accessing essential services.
5. Third-Party Disclosure
We do not sell, trade, or share your personal information with third parties. However, some third-party service providers (such as payment processors or scheduling platforms) may require limited access to your information to facilitate services. These providers are required to maintain strict confidentiality and security standards.
6. Your Rights & Choices
You have the right to:
- Request access to the personal information we hold about you
- Ask for corrections to inaccurate or outdated data
- Withdraw consent for certain types of data processing
- Request deletion of your personal information (subject to legal and professional record-keeping requirements)
To exercise these rights, please contact us using the details provided below.
7. Email Communication & CASL Compliance
We comply with Canada’s Anti-Spam Legislation (CASL). If you provide your email address, we may send you appointment confirmations, updates about our services, or occasional newsletters. You can opt out of these communications at any time by clicking the unsubscribe link in any email.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Information
If you have any questions about this Privacy Policy or wish to make a request regarding your personal data, please contact:
Krista MacVicar
📞 905.274.4375
📧 [email protected]